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Yash Arya Assistant Manager, Teleperformance India (A division of CRM Services India )
 
Yash Arya's Profile
Yash Arya
Assistant Manager, Teleperformance India (A division of CRM Services India )
Teleperformance India (A division of CRM Services India )
confidential
confidential
New Delhi / NCR, India
Toostep 
Professional summary
Yash Arya's Experience
Current :

Senior Manager, GenNext Group Of Companies ISO Certified ,

Noida, BHOPAL

Working from 2011

Brief summary :

Current Work Profile: ( March11 - Till date) Working as Senior Manager, Marketing and Business Development in GenNext Group of Companies (ISO Certified), Noida (Uttar Pradesh) and have successfully set up the new office in Sector, 63 - Noida while ensuring that its activities are fully promoted among its various promoters most importantly - Government departments; policy makers, national and international trade associations, business community, academician, media etc.. Job Profile: Real Estate: Managing indirect sales through the broker/ dealer network. Training team members to achieve optimal business results. Responsible for Creating, Facilitating and Enforcing of Joint Ventures. Building marketing teams for effective sales and marketing related activities. Developing effective marketing strategies and implementing all promotional activities. Formulation of advertising strategy and corporate communication/ media planning and budgeting. Export and Import: Market Rationalization. Research and International strategy formulations. Developing major, integrated strategic communication plans. Facilitating the signing of a MOUs/ JVs between Regional and Transnational trade bodies. Develop and sustain regular working relationships with embassy officials, international trade officials and regional trade experts for data sharing. Events and Media: Strategizing, Planning and Budgeting for national events. Fabrication and installation of promotional strategies for the event. Avenues for Revenues i.e., Conceptualizing, Strategizing and Structuring Sponsorship/ Fund Generation techniques. Lead internal communication activities, coordinating employee-internship service programs, writing newsletters and creating internal promotional events. Conceptualized and developed the websites to streamline customer, sponsor and vendor service operations. Sourcing/ Staffing (Preparing Job Descriptions .Recruitment and Selection .Briefing .Preparing Staffing Plans .Managing Interns/Volunteers) Pre/ Post Show, Press and Media Co-ordination including media invites and press release. Venue/Staging (Choosing the Event Site .Development of Theme .Arranging Security, Permissions, Catering and Accommodation) Previous Work Profile:

Current :

Assistant Manager, Teleperformance India (A division of CRM Services India )

IT Services
Previous :

Senior Manager, GenNext Group Of Companies ISO Certified ,

Noida

Worked from 1911 to 2011

Brief summary :

Current Work Profile: ( March11 - Till date) Working as Senior Manager, Marketing and Business Development in GenNext Group of Companies (ISO Certified), Noida (Uttar Pradesh) and have successfully set up the new office in Sector, 63 - Noida while ensuring that its activities are fully promoted among its various promoters most importantly - Government departments; policy makers, national and international trade associations, business community, academician, media etc.. Job Profile: Real Estate: Managing indirect sales through the broker/ dealer network. Training team members to achieve optimal business results. Responsible for Creating, Facilitating and Enforcing of Joint Ventures. Building marketing teams for effective sales and marketing related activities. Developing effective marketing strategies and implementing all promotional activities. Formulation of advertising strategy and corporate communication/ media planning and budgeting. Export and Import: Market Rationalization. Research and International strategy formulations. Developing major, integrated strategic communication plans. Facilitating the signing of a MOUs/ JVs between Regional and Transnational trade bodies. Develop and sustain regular working relationships with embassy officials, international trade officials and regional trade experts for data sharing. Events and Media: Strategizing, Planning and Budgeting for national events. Fabrication and installation of promotional strategies for the event. Avenues for Revenues i.e., Conceptualizing, Strategizing and Structuring Sponsorship/ Fund Generation techniques. Lead internal communication activities, coordinating employee-internship service programs, writing newsletters and creating internal promotional events. Conceptualized and developed the websites to streamline customer, sponsor and vendor service operations. Sourcing/ Staffing (Preparing Job Descriptions .Recruitment and Selection .Briefing .Preparing Staffing Plans .Managing Interns/Volunteers) Pre/ Post Show, Press and Media Co-ordination including media invites and press release. Venue/Staging (Choosing the Event Site .Development of Theme .Arranging Security, Permissions, Catering and Accommodation) Previous Work Profile:

Previous :

Assistant Manager, CRM Services Pvt. Ltd.

India

Worked from 2007 to 2010

Brief summary :

( July 07 - Dec10) Assistant Manager (Operations) in CRM Services India Pvt. Ltd. Key Performance Areas: Leadership and Team Management: 1.1 Effectively handles a team of team of 18 TSEs (Technical Executives) and Senior TSEs (Escalation Support Engineers) and Subject Matter Expert. 1.2 Team Building, Motivation and Bonding. MIS: Facilitating client monitoring sessions, collecting inputs from client and preparing conclusive reports for the senior management. Operational activities: Resource Planning, Development and Management. Handles supervisory responsibilities which include interviewing, hiring, rewarding employee, addressing complaints and resolving problems. Coaching and Monitoring the performance. Fostering core companies value and policies. Agents appraisal (Tenure/FastTracker)

Previous :

Assistant Manager, CRM Services Pvt. Ltd.

India

Worked from 2007 to 2010

Brief summary :

( July 07 - Dec10) Assistant Manager (Operations) in CRM Services India Pvt. Ltd. Key Performance Areas: Leadership and Team Management: 1.1 Effectively handles a team of team of 18 TSEs (Technical Executives) and Senior TSEs (Escalation Support Engineers) and Subject Matter Expert. 1.2 Team Building, Motivation and Bonding. MIS: Facilitating client monitoring sessions, collecting inputs from client and preparing conclusive reports for the senior management. Operational activities: Resource Planning, Development and Management. Handles supervisory responsibilities which include interviewing, hiring, rewarding employee, addressing complaints and resolving problems. Coaching and Monitoring the performance. Fostering core companies value and policies. Agents appraisal (Tenure/FastTracker)

 
 
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Yash's contributions
I want to be in touch with a first year regular student who may help/guide me in every sphere within IIFT.
 
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